Terms of Service

Last updated: 1 August 2026

About us

This store is operated by [ REGISTERED BUSINESS NAME ], ABN [ ABN ], trading as AQUESSENCE. By using this website or placing an order, you agree to these terms.

Orders

Placing an order is an offer to buy. We may decline or cancel an order — for example if an item is unavailable, a price was listed in error, or we suspect fraud. If we cancel, we refund you in full.

All prices are in Australian dollars (AUD) and include GST where applicable.

Product information

We describe our products as accurately as we can, including what they do and what they don't. Photographs are illustrative. Some product images are digitally created or enhanced and may not show your item in exact detail.

AQUESSENCE filters reduce free chlorine and capture rust and sediment. They are not independently verified to remove PFAS, dissolved heavy metals, or water hardness. Filter cartridge life varies with household size, shower length, and local water quality.

Not a medical product

AQUESSENCE products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or condition. Nothing on this site is medical advice. If you have a health concern, speak to a qualified professional.

Customer reviews

Where we display reviews, we say where they came from. Reviews describe individual experiences and are not a guarantee that you'll have the same result.

Installation

Our shower products are designed for tool-free installation on standard fittings. You are responsible for installing them correctly. We're not liable for water damage caused by incorrect installation, incompatible fittings, or pre-existing plumbing faults.

Intellectual property

All content on this site — text, images, logos, and design — belongs to AQUESSENCE or is used with permission. You may not reproduce it commercially without written consent.

Liability

Nothing in these terms excludes, restricts, or modifies any consumer guarantee under the Australian Consumer Law. To the extent permitted by law, our liability for any claim is limited to replacing the goods or refunding the price paid.

Governing law

These terms are governed by the laws of [ YOUR STATE ], Australia.

Changes

We may update these terms. The current version is always on this page.

Contact

AQUESSENCE — hello@aquessence.com.au